1. Privacy Policy
We are committed to protecting your privacy. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
We collect only the data necessary to operate the platform, support tender management, and improve the user experience. All data is handled securely and in compliance with applicable laws.
2. General Terms of Use
By using this website/platform, you agree to the following:
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You are at least 18 years old and legally capable of entering contracts.
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You will use the platform only for lawful purposes.
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You are responsible for the confidentiality and use of your account credentials.
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Any attempt to interfere with the platform, extract data, or use malicious code is strictly prohibited.
All software, designs, and content are the intellectual property of the company and may not be reused without permission.
We reserve the right to:
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Modify or discontinue the service at any time
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Suspend or terminate accounts that violate these terms
3. Pricing
Service and product pricing is clearly listed and may change from time to time. Prices are in AED (or another agreed currency) and include any applicable fees. Updated pricing will always be communicated in advance.
4. Payment Terms
We accept secure online payments via Visa and MasterCard credit/debit cards in AED.
💳 Logos of accepted cards must be displayed on the homepage and payment page.
5. Refund Policy
Refunds will be processed only through the original mode of payment and are subject to internal approval. Please allow up to 14 business days for processing.
6. Return / Cancellation / Replacement Policy
All return, cancellation, and replacement requests must be submitted before the associated service has been activated or used. Approval is at the sole discretion of the company, based on eligibility.
7. OFAC Sanctions Compliance
This platform will NOT deal with or provide services/products to any individuals or entities from OFAC-sanctioned countries, as per UAE law.
8. Governing Law
All purchases, disputes, or claims arising from this platform shall be governed by and construed under the laws of the United Arab Emirates (UAE).
9. Contact Information
Company Name: Cody Smart IT Infrastructure
Address: Donna Towers, Office 803, Dubai Silicon Oasis
Phone: +971 4.267.4577
Email: contact@codysmart.ae
Merchant Domicile: United Arab Emirates (UAE)